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Keystone Management Services PO BOX 554 Sanctuary Cove Queensland 4212 Australia

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  • Masterclass at the HRD 2009 Conference, Excel Convention Centre, London (Comments)
  • Presentation at Midlands Leadership Group Regional Conference, Wolverhampton, UK, (Comments)
  • Presentation at Regional Conference for Academy of Chief Executives, London, UK
  • Keynote presentation at National Conference of the Meetings and Events Australia, Gold Coast
  • Keynote presentation at National Speakers Association of South Africa Conference, Johannesburg
  • Presentation at International Leadership Symposium, Johannesburg South Africa
  • Keynote presentations at four MLC Conferences, Melbourne (Comments)
  • Two-Day Workshops, Profiting from Stand-Out Service, KL and Bangkok
  • Keynote presentation at Hillross and AMP National Conference, Perth
  • Keynote presentation at RSL and Service Clubs Association Conference, Canberra
  • Presentation as part of Service Excellence Tours, Leeds, UK
  • Opening keynote, Annual Conference for the Institute of Customer Service, Heathrow, UK (Video) (Comments)
  • Seminar for Legal and General UK, Kingswood, UK
  • Keynote presentation, Annual Conference for Dataworks, Gold Coast (Comments)
  • Seminar for Cotton Consultants Australia, Narrabri, NSW
  • Keynote presentation, Annual Australian Human Resource Institute Conference, Gold Coast
  • Presentations at Annual Conference for Lexus Australia, Yarra Valley, Victoria (Comments)
  • Keynote presentation at Annual Conference for Southbank Institute, Brisbane
  • Presentations at the Club Managers Australia National Conference, Gold Coast
  • Presentation at conference for the CEO Institute, Melbourne
  • Keynote presentation at Water Dynamics Conference, Gold Coast
  • Presentations at St George Bank Conference, Sydney
  • Presentation at Zurich Australia Conference, Sydney
  • Presentation for the Australian College of Health Service Executives, Brisbane
  • RCS Conference, Rockhampton, Queensland
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