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Keystone Management Services PO BOX 554 Sanctuary Cove Queensland 4212 Australia

Australia: +61 (0)7 5530 1465
UK: +44 (0)20 8133 8111
US: +1 (310) 601-8308

Email: info@keystone-management.com

 
Keystone Clients Say

Ms Lauren Bashem
Director of Education and Communications
Society of Consumer Affairs Professionals
Virginia, USA

The conference was a huge success and your presentation was a big contribution.

Your presentation titled 'Creating a Culture of Service: A Perspective from Down Under' was extremely well received. On a scale from one to five, with one equalling poor and five equalling excellent, you received an outstanding score of 4.9 from conference attendees. We also received comments from individuals that you offered a lot of good ideas, and that the information was very useful and had great application value!

We hope to see you again on future SOCAP programs. Let me know if you are interested in presenting and what topics are of interest.




Two Seminar Participants
Weekend Seminar
HBF

I actually got so much information that I could use out of the course. At the end I felt very motivated and I have the feeling that "Yes, I can move mountains". Steve was an excellent facilitator and very inspirational. Excellent job, thank you

Steve is dynamic and enthusiastic and that rubbed off on the group. Very workable ideas that can be implemented. Thank you – I enjoyed the weekend immensely.




Ms Liz Tilly
Conference and Functions Coordinator
Currie Hall University of WA
As well as the useful content of your presentation, I greatly enjoyed the style which was amusing, energetic and conveyed the passion and commitment you obviously have for this subject. Well done!



Ms Carol Eakin
Marketing Manager
Galaxy Displays
Your presentation was interesting, informative and fun - all key ingredients of a successful approach. I hope to have the opportunity to attend another of your presentations in the near future and will certainly promote your services whenever possible.



Ms Alison Petrie
Vice President
Meetings Industry Association of Australia (WA)
All the speakers at the conference contributed to an excellent afternoon, however I believe your presentation was especially well received in fact we want more! Steve, having the people of your caliber involved in our association can only enhance what we as an organization are trying to achieve - lift the professionalism and education standards of the meetings industry and our members. Thank you for adding so much value to the day.



 
Ms Kamala Horsfall
Staff Development Coordinator
King Edward Memorial and Princess Margaret Hospitals
Thanks Steve. You have given us a lot of knowledge and skills to lead the customer training at King Edward Memorial and Princess Margaret Hospitals.



Professor Kateryna Longley
Vice Chancellor's Office
Murdoch University
  Steve- thank you for leading us so imaginatively and professionally, and particularly for the training you provided us. We enjoyed working with you


 
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